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Frequently Asked Questions

Do you offer private rooms?

Yes. Every patient is given the option of which clinic they wish to stay at. The Admissions counsellors will go through each clinics treatment programme, its facilities complete with all the services it provides.

Are there offsite activities included?

Patients have many opportunities for supervised offsite experiences. Including; equine therapy, exercise, swimming and day to day basic life skills trips.

What is the average length of stay?

The minimum length of stay we would advise for one of our therapeutic treatment programmes is 4 wks. However patients do stay longer. Research shows that a 60 -90-day stay produces the greatest long-lasting benefits and offers the best chance of long term recovery.

How much time will I spend with other patients?

Serenity Health offer an innovative private treatment synergistic community. Each patient on a Serenity Health treatment programme has a customised treatment plan to include individual and group therapies on a daily basis. Residents will have the opportunity for reflective time during activities such as journaling and reading.

What are your staff credentials?

The multi-disciplinary teams across our clinics consist of highly skilled professionals including: Psychiatrists, Doctors, Therapists, Dieticians, Nurses, an acupuncturist, an herbalist, equine specialist and trauma reduction therapists.

What is your success rate?

Studies indicate that a person’s success rate directly correlates with the amount of time spent in treatment. The longer the length of stay in treatment the higher the likelihood of long term recovery. One40 recommends that you consider the value of a 60-day stay. Success is also greatest when patients follow the step down care plan co-designed by the patient with their lead therapist. This is strongly advised by our Admissions staff. Serenity Health will carefully coordinate aftercare with each patient, and we stress the importance of following the discharge plan.

What type of treatment facilities are the Serenity Health clinics?

Serenity Health clinics offer detox programmes and therapeutic treatment programmes that are approved by the Care Quality Commission, the independent regulator of all health and social care services in England. We are proud to offer 24/7 nursing care supervised by Psychiatrists, Doctors, Nurses and therapists in conjunction with our multiple treatment and therapeutic modalities.

How are the families and loved ones involved in treatment?

Serenity Health firmly believes that family/friends involvement is essential to a successful recovery. Therefore, we incorporate a bespoke family program, which includes educational sessions, therapy sessions as well as experiential/expressive therapies.

Do you accept Private Medical Health Insurance?

Serenity Health will help you obtain information about your insurance’s benefits and their policies. An insurance plan may or may not cover the cost of your stay. Serenity Health has no control over the ultimate outcome of insurance reviews and your insurance provider may not guarantee payment.

What is the meal plan like?

Each patient can receive a meal plan determined by our ED focused therapists. Meals are varied and balanced, and for our ED patients, we will offer one to one support to reduce anxiety, panic and trauma.

I think I might have a problem with relationships too can Serenity Health help?

The Serenity Health multi-disciplinary staff team treats individuals with co-occurring process addictions as well as alcohol and drugs, such as sex, co-dependency, trauma and gambling. If you think you might have coexisting issues please speak with one of our admissions counsellors and together we will determine how we can best meet your needs and create the most effective program for you.

Can my family or friends come and visit me?

Serenity Health offers each patient time for visits from friends and family. Throughout your personalised treatment plan we will help you assess your interpersonal connections and communications.

How much can I exercise at Serenity Health?

The treatment team recognises that appropriate exercise is a functional part of an overall plan for optimal recovery. Exercise under supervision is integrated into each resident’s care plan schedule.

What is the age range of the people you treat at Serenity Health?

Predominantly the age of our patients starts from 18, please contact our admission specialists should you be under the age of 18 and we will try to help you.


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